{"id":5636,"date":"2025-10-20T13:00:51","date_gmt":"2025-10-20T11:00:51","guid":{"rendered":"https:\/\/www.idro-elettrica.it\/home\/general-terms-and-conditions-of-sale\/"},"modified":"2026-06-30T11:24:08","modified_gmt":"2026-06-30T09:24:08","slug":"general-terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/www.idro-elettrica.it\/en\/general-terms-and-conditions-of-sale\/","title":{"rendered":"General Terms and Conditions of Sale"},"content":{"rendered":"\t\t
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1 - SCOPE OF APPLICATION <\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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These General Terms and Conditions of Sale define and govern \u2013 together with the additional documents that comprise the contract \u2013 sales between Idroelettrica <\/b>S.p.A<\/span>.<\/span> (with registered office in San Cesario sul Panaro (MO), Via Bellini n.2) and its Customers.<\/p>

Every sale made by Idroelettrica <\/b>S.p.A<\/span>.<\/span> shall be governed exclusively \u2013 in addition to the conditions expressed from time to time in the Customer Commitment (order confirmation) issued by Idroelettrica <\/b>S.p.A<\/span>.<\/span> \u2013 by the General Terms and Conditions of Sale set forth below, which are applicable to any order placed with Idroelettrica <\/b>S.p.A<\/span>.<\/span> and which the Purchaser declares to know and accept in full and without exception.<\/p>

These conditions apply to the exclusion of any other clause or condition, except for any special clauses previously agreed in writing and signed for acceptance by the parties.<\/p>

All additional clauses or special purchase conditions incompatible with these general conditions, even if stated on the Purchaser’s order, shall be considered null and void and replaced by these General Terms and Conditions of Sale.<\/p>

Idroelettrica <\/b>S.p.A<\/span>.<\/span> reserves the unquestionable right to modify these General Terms and Conditions of Sale at any time, without retroactive effect.<\/p>

The invalidity and\/or inapplicability, in whole or in part, of one or more provisions of these General Terms and Conditions of Sale does not affect the validity and\/or applicability of the remaining provisions of these General Terms and Conditions of Sale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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2 - CUSTOMER ORDERS\/CUSTOMER COMMITMENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The order in any form submitted by the Purchaser shall be deemed accepted by Idroelettrica <\/b>S.p.A<\/span>.<\/span> only upon receipt of the Customer Commitment issued by Idroelettrica <\/b>S.p.A<\/span>.<\/span> signed and stamped for acceptance on all pages by the Purchaser as well as \u2013 if present \u2013 the document summary sheet, called “Doc-Firma”<\/b>, also signed and stamped for acceptance or, in the case of over-the-counter sale of immediately available products, with its execution by Idroelettrica <\/b>S.p.A<\/span>.<\/span> through direct delivery of the products. <\/p>\n

The Customer Commitment issued by Idroelettrica <\/b>S.p.A<\/span>.<\/span> signed and stamped for acceptance on all pages by the Purchaser defines and sets forth all the final and binding conditions and contents of the contract together with the provisions of these General Terms and Conditions of Sale which apply even without their express reference, completely replacing what may be stated in the purchase order and attached conditions sent by the Purchaser.<\/p>\n

In case of discrepancy between what is stated in the Customer Commitment issued by Idroelettrica <\/b>S.p.A<\/span>.<\/span> and what may be indicated on the Purchaser’s order, the supply conditions stated in the Customer Commitment sent by Idroelettrica <\/b>S.p.A<\/span>.<\/span> shall prevail. <\/p>\n

Any technical\/construction and\/or quantitative modification requested by the Purchaser after transmission of the signed and stamped Customer Commitment shall be deemed valid only after written acceptance by Idroelettrica <\/b>S.p.A<\/span>.<\/span> and will result in the charging of any resulting costs.<\/p>\n

The terms indicated in the order shall begin from the date of receipt of all stamped and signed documents and upon receipt of the order deposit (where applicable). Should the Purchaser not confirm the Customer Commitment within 15 calendar days following the date of its issue and, unless otherwise agreed in writing, Idroelettrica <\/b>S.p.A<\/span>.<\/span> reserves the right to revise the agreed supply conditions (prices, delivery times, and payment terms). <\/p>\n

Idroelettrica <\/b>S.p.A<\/span>.<\/span> will accept requests to postpone the delivery date up to 20 working days before the delivery date indicated in the Customer Commitment and, in such case, reserves the right to revise the agreed supply conditions (prices and\/or payment terms).<\/p>\n

Beyond this deadline, Idroelettrica <\/b>S.p.A<\/span>.<\/span> reserves the right to complete production by the agreed date and the Purchaser accepts that the goods will be invoiced according to the terms indicated in the Customer Commitment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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3 \u2013 GOODS PREPARATION AND DELIVERY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The date indicated in the Customer Commitment signed and stamped for acceptance by the Purchaser is to be considered merely indicative and represents the date of preparation of the material and goods at the facilities in San Cesario sul Panaro (MO). Idroelettrica S.p.A.<\/b> is not responsible for delays in the preparation of material and goods due to force majeure, that is, when execution is made impossible or unreasonably burdensome by an unforeseeable impediment independent of its will (such as, by way of example only and not exhaustively, strike, boycott, lockout, fire, war, embargo, power interruptions, delays in delivery of components or raw materials), which will be communicated in writing to the Customer. Any delays in the delivery of goods do not authorize the Purchaser to cancel or modify orders, nor to demand penalties or compensation of any kind, nor to modify the agreed payment terms. <\/p>

Idroelettrica S.p.A.<\/b> will notify the Purchaser of the preparation of goods ready for delivery through a “goods ready notice” to be sent in writing by email.<\/p>

Idroelettrica S.p.A.<\/b> may proceed with the received order by also making partial deliveries, executed at successive times which, considered collectively, correspond to the total supply requested. Idroelettrica S.p.A<\/b>.<\/span> may, at any time, decide not to execute or suspend the agreed supplies, should the Purchaser default on payments due.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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4 \u2013 PAYMENT TERMS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Payments must be made punctually according to the methods and terms indicated in the Customer Commitment signed and stamped for acceptance by the Purchaser or, in the absence of the Customer Commitment signed and stamped for acceptance, according to the methods and terms indicated on the invoice. Any requests for clarification or disputes relating to invoicing must be communicated to Idroelettrica <\/b>S.p.A<\/span>.<\/span> in writing at the email address: amministrazione@idro-elettrica.it<\/a><\/b> within and no later than 10 days from the date of receipt of the electronic invoice. <\/p>

By signing the Customer Commitment, the Purchaser is fully aware and accepts that, regardless of the delivery of the material, Idroelettrica <\/b>S.p.A<\/span>.<\/span> will issue the invoice to them by the end of the month in which the “goods ready notice” was sent, and confirms that they will comply with the agreed payment terms according to the methods indicated in the Customer Commitment.
Service provisions (initial start-up, shaft line installation, on-site assembly…), unless otherwise agreed, are always included in the same delivery note for the material to which they refer, and are therefore invoiced together with the material with the same payment deadlines, even if not yet performed.<\/p>

Should an extension of payments be granted or in case of non-payment or late payment of an invoice within the prescribed term, default interest pursuant to Legislative Decree no. 231\/2002 shall accrue from the unpaid due date without the need for formal notice. <\/p>

For invoices (or sum of invoices for the same month) of an amount less than \u20ac150.00 (VAT excluded), \u20ac10.00 will be charged for minimum amount expenses, excluding supplies paid during the month, or relating to assistance or repair interventions. <\/p>

Any complaints or disputes by the Purchaser do not give the Purchaser the right to suspend or otherwise delay payments for the goods subject to dispute nor, even less, for other supplies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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5 - SHIPPING AND TRANSPORT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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In the case of orders that include shipping and transport, they will be executed according to the methods specified in the Customer Commitment as well as \u2013 if present \u2013 in the “STANDARD TRANSPORT CONDITIONS”<\/b> form sent together with the Commitment itself, where the standard conditions governing transport managed by Idroelettrica <\/span>S.p.A<\/span>.<\/span> are summarized.<\/p>

It is the Customer’s responsibility to notify Idroelettrica <\/span>S.p.A<\/span>.<\/span>, within 2 days of receiving the form, of any transport and\/or delivery conditions different from the standard ones, should they not be practicable, by completing the relevant sections and subsequently returning the “STANDARD TRANSPORT CONDITIONS”<\/b> form to Idroelettrica S.p.A.<\/p>

In the event that delivery of the goods requires the use of vehicles equipped with a hydraulic tailgate or mechanical crane, Idroelettrica <\/span>S.p.A<\/span>.<\/span> must be informed in advance and this must be clearly indicated in the Purchaser’s order. The resulting additional costs will be charged in full to the Purchaser, possibly also with the issue of a debit note relating to the additional costs with payment terms of 30 days end of month. Should no particular instructions be provided in this regard, shipping will be carried out by the means deemed most appropriate by Idroelettrica <\/span>S.p.A<\/span>.<\/span>. <\/p>

For shipments in Italy, excluding islands, the following amounts will be charged:<\/p>