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Become one of our CATs

Authorized Technical Assistance Center

Preparation and Training Path!

A process of gradual expansion of knowledge, skills, and competencies recognized by Idroelettrica S.p.A.
Request dates and availability

Why become one of our CATs?

Authorized Technical Assistance Center Idroelettrica S.p.A.

Benefits

Direct

  • Regulatory technical support
  • Technical assistance from our service department
  • Reserved commercial conditions
  • Technical update courses
  • KitCat spare parts kit at special prices

Indirect

  • Opportunities for contact with new customers
  • Our references to customers requesting names of maintenance technicians
  • Authorization to use our logo and the designation of technical assistance center

Free course details

Courses must be completed within 12 months of starting the path

Basic

  • Product range and fire prevention solutions
  • Types of hydraulic pumps
  • Main components of Electric and Diesel units
  • EPRO control units
  • Pump-set and Jockey above and below head
  • Maintenance and periodic checks

Smart

  • Fundamentals of the Controls Decree 1-9-2021
  • Concept of Below-head and Above-head installation
  • In-depth study of Mod-Bus Epro Control Unit
  • Basic notions on INVERTERS
  • End-suction, Split-case, and VTP pumps
  • Control unit replacement and alarm simulations and resolution

Expert

  • NFPA-FM: Who are they? Main differences
  • Hydraulic arrangements usable in NFPA-FM
  • Idroelettrica S.p.A. FM pump range
  • Typical components according to NFPA20
  • FM/NFPA first start-up procedures

What are you waiting for?

Register now by filling out the form below

What do we expect from you?

"The customer must be contacted promptly"

Provide the customer with feedback, even just by phone, in a short time, to ensure they do not feel abandoned

"Maximum care in filling out the first start-up report"

It has become a fundamental tool both to "protect" our product from any disputes and to safeguard those who went on-site

"Participation in training days at our headquarters"

We have set the goal of organizing a couple of days each year, one in spring and one in autumn

"Purchase of original spare parts"

We would like original Idroelettrica components to always be used for the maintenance of our machines

"Reporting of jobs and supplies"

We can work as a team and achieve the result together

"Being consulted for other non-firefighting products as well"

We can also support you for many other products related to water movement (distribution, domestic, irrigation, etc.), especially in case of emergencies, system shutdowns, etc.